Returns/Satisfaction Guarantee:
As with our jewelry, customer satisfaction is our highest priority. If you are unhappy with your purchase, you may return it within 30 days for a full refund. Items must be in new, unused/unworn condition and be accompanied by their receipt. If you have any questions, please feel free to call us at (616) 402-5142 or email us at info@TheSterlingPet.com .
Send all returns to:
Erich Christopher Designs, LLC
ATTN: RETURNS
P.O. Box 273
West Olive, MI 49460
Titanium Edition Tags:
Titanium Edition tags are guaranteed against breakage, rust, or corrosion for your pet’s entire life. The engraving on Titanium Edition tags is also guaranteed to be legible for the lifetime of your pet. If your pet somehow manages to wear the titanium to a point where it is no longer readable, simply send the tag back and we will re-engrave it or send you a new one FREE! Please note that we can only re-engrave your tag exactly as ordered. We cannot change the font or information originally ordered on the tag.
Sterling Silver Tag Engraving Guarantee:
The engraving on our sterling silver tags is guaranteed to be legible for the lifetime of your pet. If the engraving is ever worn to a point where it is no longer readable, simply send the tag back and we will re-engrave it or send you a new one FREE! Please note that we can only re-engrave your tag exactly as ordered. We cannot change the font or information originally ordered on the tag.
